Frequently Asked Questions

Running reports and/or using pre-built insights provided by your Electronic Medical Records (EMR) system can be time consuming and have limited capabilities. In some cases, these reports may even be misleading. Our work is designed to overcome these reporting challenges (and in-large-part inspired by them). 

When CareFlo onboards a new client, we do the heavy lifting needed to build-out a solid data analytic structure. The first step is data validation, which is a process that involves running reports from your EMR and ensuring that each data point is showing us what is expected. This is necessary because there are almost always limitations to how an EMR's "report builder" and "report library" are programmed. 

Also because of those limitations, the next required step is to transform the data into a format that fits our analytic goal. Because CareFlo takes a comprehensive approach to analyzing a practice's performance, we work with a lot of data and conduct some complex calculations and logic. Therefore, this transformation requires Business Intelligence (BI) solutions that have more capability than a regular spreadsheet.

Thus, it is very unlikely that an EMR will perform analytics of a similar caliber, which is understandable since they're focus is probably geared more towards the functionality of the EMR and not as much on the in-depth analytics.

This is something that is considered on a case by case basis and would be a special project.  Like any special project, this service would be paired with our analytic service since we believe this is key for the success of your practice. Please submit a contact form to share more about your specific use-case and we can discuss further.

Yes, we can work with virtually all EMRs. Regardless of what system you use, it functions as a "de facto" database. How that information is extracted and transformed into our analytic product is part of the heavy lifting we take care of.

Regarding specialty, we've created a process to build analytics that takes this variant into account as well. This involves analyzing your CPT fee schedule, ICD-10 usage, and your input on key services offered by your practice during our intake meetings. Therefore, our solution is applicable across all area's of practice. 

The short answer is no, but there is a "caveat" to this. In general, the more accurate your schedule is, the higher quality your services are and the better your practice will perform. Most patients are mindful of their time and would be happiest if seen at the time they are scheduled. Of course, we understand the variant nature of time requirements with different patients and believe that you'd never want a patient to feel cut short just because you have to meet a metric.

Therefore, we'd generally recommend a solution that classifies different appointment types that would help you be more accurate in the time-length of different types of services. We could help you to do this, but only will do so if you ask us to.